Privacy Policy and Site Data Use

We understand how important your privacy is and are committed to treating your information with care. This privacy policy explains how your data is collected, protected, and used on this website.

Information We Collect

We only collect essential information needed to support your experience with our site.

  • Contact details you submit through our forms, such as name, email, and address information.
  • Any additional information you provide in communications, including survey responses or feedback.
  • Technical data from your device, such as browser type, device type, and connection details for site security.
  • Usage data, which tells us how you browse, navigate, and use features on our site.

How We Use Your Data

We process your information for specific purposes to serve and inform you better.

  • To respond to your requests or questions sent via our website forms or contact features.
  • To improve site functionality and personalise your browsing experience based on how you interact with us.
  • To communicate important updates, news, or relevant information that supports our mission.
  • To maintain site security and reduce the risk of fraud or misuse of our contact features.

Our Legal Basis

Our use of data is governed by UK data protection law and only for the reasons described.

We process your data either on the basis of your consent (when you make a request), to fulfil our obligations to you, or for our legitimate interests such as site security and effective service delivery.

Who We Share With

Your information is only shared with trusted parties when necessary for our services or legal compliance.

  • Service providers working on our behalf, like hosting and technical support professionals, bound by data privacy laws.
  • Authorities or law enforcement when legally required for compliance or safety reasons.
  • Select partners, but only with your explicit consent or if needed to fulfil your request or inquiry.

Data Security

We use technical and organisational tools to protect your data from loss, misuse, or unauthorised access. Encryption, secure storage, and access controls are in place to ensure the security of personal information you share with us.

Your Rights

UK law gives you rights regarding your personal data, including access, correction, and deletion options.

  • Request access to your data and receive a copy of the information we hold about you.
  • Rectify incorrect or outdated information to keep your records accurate.
  • Request deletion of your personal data (unless otherwise required by law or ongoing service).
  • Object to our data processing or ask us to restrict certain uses in specific circumstances.

Cookies Policy

We use cookies to help improve your browsing experience, analyse site traffic, and provide essential site features. You can customise your cookie settings or withdraw consent at any time by visiting our cookie policy page.

Cookie Policy Cookie Policy

Contact Us

If you have any privacy questions, concerns, or would like to use your rights, please reach out using our contact details below.

Email Address: content@velunoraximo.com

Phone Number: +44(0)6023 686955

Address: 141-142 Lower Marsh Road, London, SE1 7AA United Kingdom

Policy Changes and Updates

From time to time, our privacy practices may change. All modifications are updated here, and we encourage you to review policies regularly for the latest information.

Last Updated: May 25, 2026